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11
Jul

Build winning products through continuous testing and validation

In a nutshell: What you think will make a good product or feature is only an assumption, and that needs validation! In order to create winning products, we must implement approaches…

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Howto do customer experience or service design
05
May

Introduction to service design and customer experience

Understanding the fields of service design or customer experience design is key in modern product development In this article, I will shed light on this field and…

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03
Mar

Design of future financial services

Disruption in retail banking Banking services will be under pressure during the years to come. When looking at retail banking, new entrants are standing at the door…

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