In a nutshell: What you think will make a good product or feature is only an assumption, and that needs validation! In order to create winning products, we must implement approaches…
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Understanding the fields of service design or customer experience design is key in modern product development In this article, I will shed light on this field and…
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Disruption in retail banking Banking services will be under pressure during the years to come. When looking at retail banking, new entrants are standing at the door…
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